PRIVACY POLICY

Effective Date: 5 September 2026

Yalethuthando Consulting ("Yalethuthando Consulting", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with our website, contact us, request a consultation, or use our public relations, marketing, media, and promotional services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

Yalethuthando Consulting provides public relations, marketing, media promotion, artist branding, digital marketing, radio and media outreach, church and community engagement, event marketing, and related consulting services.

Business: Yalethuthando Consulting
Contact Person: Lungile Dube Mqadi
Telephone: 076 130 1241
Email: yalethuthando.cons@gmail.com

Alternative contact:

Contact Person: Ziphozinhle Mqadi
Telephone: 068 100 2613

2. INFORMATION WE COLLECT

Depending on how you interact with our website and services, we may collect the following information:

Information you provide directly

This may include:

Full name
Business or organisation name
Email address
Telephone or WhatsApp number
Artist or brand name
Social media profiles
Website details
Details about your PR or marketing requirements
Campaign information
Event or project information
Any information you provide when requesting a consultation
Any other information you voluntarily submit through our website

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information

This information may be collected through website analytics, cookies, or similar technologies.

3. HOW WE USE YOUR INFORMATION

We may use your personal information to:

Respond to enquiries and consultation requests
Provide PR and marketing services
Understand your business, artist, brand, or campaign requirements
Prepare proposals and quotations
Communicate with you about our services
Coordinate media, radio, television, digital, church, and promotional opportunities
Manage campaigns and projects
Provide customer support
Send service-related communications
Improve our website and services
Maintain business and administrative records
Comply with applicable legal and regulatory requirements
Prevent fraud, misuse, or security threats

We will only use your information for legitimate business purposes and in accordance with applicable privacy laws.

4. CONSULTATION AND CONTACT FORMS

When you submit a consultation request or contact form through our website, the information you provide may be used to contact you regarding your enquiry.

For example, if you request information about one of our PR or marketing packages, we may use the information you provide to understand your requirements and contact you regarding the requested service.

Submitting an enquiry does not automatically create a client relationship or guarantee that a service, media placement, interview, booking, or promotional opportunity will be secured.

5. MARKETING COMMUNICATIONS

Where permitted by law, we may contact you regarding services, campaigns, promotions, or other information that may be relevant to your enquiry or relationship with Yalethuthando Consulting.

You may request that we stop sending promotional communications at any time.

You can contact us using:

Email: yalethuthando.cons@gmail.com

6. WHATSAPP AND OTHER COMMUNICATION CHANNELS

We may communicate with clients and prospective clients through WhatsApp, telephone, email, social media, or other communication platforms.

When using third-party communication services, your information may also be processed in accordance with the privacy policies and terms of those third-party providers.

You should avoid sending highly sensitive personal information through ordinary messaging platforms unless it is specifically required and appropriate to do so.

7. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

We may share relevant information with trusted third parties where reasonably necessary to provide our services or operate our business.

These parties may include:

Media and radio organisations
Television and digital media platforms
Publications
Marketing and advertising platforms
Social media platforms
Service providers
Website hosting and technology providers
Professional advisers
Government or regulatory authorities where legally required

We only intend to share information that is reasonably necessary for the relevant purpose.

Where we work on artist or brand campaigns, information supplied for promotional purposes may be used as part of the agreed PR and marketing campaign.

8. ARTIST, BRAND AND PROMOTIONAL INFORMATION

Our services may involve promoting artists, businesses, brands, events, music, projects, or organisations.

Information provided to us for promotional purposes may be shared with relevant media, radio stations, publications, event organisers, influencers, churches, digital platforms, or other promotional partners as required to conduct the agreed campaign.

You are responsible for ensuring that information, photographs, biographies, music, logos, promotional materials, and other content supplied to us may lawfully be used for the intended promotional purposes.

9. COOKIES

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.

Cookies may help us:

Remember preferences
Understand how visitors use our website
Improve website performance
Analyse traffic
Improve our services and marketing

You can adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social media platforms, media organisations, radio stations, or other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You acknowledge that information submitted through the internet is transmitted at your own risk.

12. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with legal or regulatory obligations.

When information is no longer required, we may securely delete, destroy, or anonymise it where appropriate.

13. YOUR RIGHTS UNDER POPIA

Subject to applicable law, you may have rights in relation to your personal information, including the right to:

Request access to personal information we hold about you
Request correction or updating of inaccurate information
Request deletion of information where legally appropriate
Object to certain processing of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is being processed
Lodge a complaint regarding the processing of your personal information

Requests should be submitted using the contact details provided below.

14. INFORMATION OFFICER / PRIVACY CONTACT

For privacy-related enquiries, requests, or concerns, please contact:

Yalethuthando Consulting

Email: yalethuthando.cons@gmail.com
Telephone: 076 130 1241

Alternative contact:

Ziphozinhle Mqadi
Telephone: 068 100 2613

We will consider and respond to reasonable privacy requests in accordance with applicable legislation.

15. CHILDREN'S INFORMATION

Our website and services are primarily intended for businesses, artists, organisations, and adults.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can assess and address the matter.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

The updated version will be published on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

17. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the way we process personal information, please contact:

YALETHUTHANDO CONSULTING

📞 076 130 1241
📧 yalethuthando.cons@gmail.com

Alternative Contact:
📞 068 100 2613

Privacy policy.